Here is how we and our dealers try to achieve this:
Best possible advice in selecting the most suitable machine & model before purchase.
Demonstration of the capabilities (and limitations) of our machines.
Thorough pre-delivery check of the machine to ensure it’s ready for work.
Our experienced workshop team led by John Rennick checks all machines going out.
Regular and intensive dealer training at Farmhand by JP Duffy, to ensure dealers give a first class service.
Installation of the machine in the field.
Ensure the customer can understand the machine, and make full use of their purchase.
Provide after sales service.
Service Manager, TJ Doyle and his team support the dealers, who themselves get regular technical training.
Please use this link to access our dealer warranty portal http://184.108.40.206:90/User/Login
Contact farmhand for login details 01-8129700 / firstname.lastname@example.org
Our ‘warranty portal user manual’ can be downloaded here
Please note- warranty claims can only be submitted by a Farmhand dealer. End user warranty claims will not be accepted.